Terms of Use

Effective Date: 25 May 2025

These Terms of Use ("Terms") govern your access and use of the services provided by Flow ("we", "us", or "our"), accessible via https://flowhq.so. By accessing or using Flow, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the service.

1. Use of Service

Flow is a project management and productivity platform. You must be at least 18 years old and have the legal capacity to enter into binding contracts under Malaysian law to use our services. You agree not to misuse the platform, including unauthorized access, data scraping, or interference with service functionality.

2. Account Registration

You are responsible for maintaining the confidentiality of your account credentials. All activities under your account are your responsibility. Please notify us immediately if you suspect unauthorized access.

3. Subscription and Billing

Some features are available through paid subscriptions. Fees are charged in USD unless otherwise stated, and are subject to change with notice. All payments are non-refundable unless otherwise required by Malaysian consumer protection law.

4. Intellectual Property

All content, trademarks, and intellectual property on Flow are owned by us or our licensors. You may not reproduce, distribute, or create derivative works without written consent.

5. Termination

We reserve the right to suspend or terminate your access if you breach these Terms or misuse the service. We may discontinue the service at any time with reasonable notice.

6. Limitation of Liability

To the fullest extent permitted by Malaysian law, Flow shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Your sole remedy for dissatisfaction is to stop using the service.

7. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

8. Amendments

We may update these Terms occasionally. Continued use after changes indicates acceptance. We encourage you to review the Terms periodically.

9. Contact Us

If you have any questions, please contact us at support@flowhq.so.